The book provides seventeen exercises and strategies we can try. Once we have learned to identify our emotions and emotional triggers, we can then figure out strategies for making them work to our benefit. Next, the authors delve into self-management, or the management of strong emotions. Once we are aware of this, we can take steps to control the effect we have on people. Another is to observe how our own emotions affect others, whether strong emotions ripple outward or cause equally strong reactions in others. One example is making a list of specific emotional triggers, including people, places, and things that trigger a strong emotional response. The authors then provide a list of exercises we can complete to improve our self-awareness.
This means cultivating knowledge of what we are feeling at a given time and what triggers certain emotions. This can be done through self-awareness, self-management, social awareness, and relationship management.įirst, Bradberry and Greaves discuss self-awareness. Furthermore, it is possible to increase our EQ through a few simple exercises outlined in the book. They stress that some people naturally have higher EQ, but that it is not an innate skill and can, in fact, be learned. Bradberry and Greaves provide a working definition for EQ and the skills associated with it. These observations lay the foundation for the rest of the material included in the book. They explain how the brain is wired to react emotionally it is important to recognize that many people might not be rational actors in a crisis. When he is attacked by a great white shark, the surfer must suppress his feelings of panic in order to come up with a solution and get to safety. In the first chapter, Bradberry and Greaves use the story of a surfer to illustrate the importance of managing emotions.
Emotional Intelligence 2.0 (2009), a self-help book by Travis Bradberry and Jean Greaves, provides a toolkit and guide for readers to increase their emotional intelligence (EQ), which the writers say can be a benefit in business and personal relationships.
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